Get more tips with our tip top system!
Our bespoke algorithm, designed around London and based on data from over 10 million journeys, automatically adjusts to suggest the perfect tip so that more passengers press yes.
Would you like to leave a £1 tip for Allan?
Other Yes
Goodbye paper, hello digital!
Modernising the trade, we now have a built-in e-receipt available to passengers by scanning a QR code on the pin-pad. No fuss, no hassle and no more buying paper!*
* option to print receipt is still available as per TfL regulations
Protect yourself from false accusations and complicated claims processes with footage of what really happened – recorded on an integrated TfL-approved camera.
Easily check your payments and job history. Manage your account information on the move. Access your payments whenever you need to from your phone, laptop or iPad.
We have five installation and service sites across London:
The High Cross Centre
5 Fountayne Rd
N15 4QL
39-41 Brewery Road
N7 9QH
Ascotts Dartford
11 Applegarth Drive
DA1 1JD
A guide to help you get familiar with your new Taxiworld Payment System.
Once you stop the meter, the fare will automatically appear on the passenger pin-pad with an option to leave a tip. Your passenger can then tap, insert or swipe their card.
When a transaction is approved, your screen will turn GREEN.
When a transaction is declined, your screen will turn RED.
IMPORTANT: Do not clear your meter while a transaction is processing as the green / red screens will not appear and you won't know if the transaction was approved or declined.
IMPORTANT: If you don't press ACCEPT SIGNATURE before clearing your meter, the payment will not process and you will not get paid!
A passenger may try to show you that they have paid using a banking app on their phone. A 'pending' transaction in an app is not evidence of payment! Your screen turning green is how you know payment has been made.
We can take payment over the phone 24/7 on 0208 885 8666.
Designed to more than cover your processing fees, the suggested tip amount automatically adjusts based on the metered fare so your passenger simply pressesyes
We guarantee that the tips you receive on your metered fares over a month will more than cover your processing fees. If they don't, we'll pay you the difference!
From the last 300,000 meter jobs, 250,539 have received tips (84%)
Tell your passenger to:
Tell your passenger to press the red cross TWICE.
A QR code will automatically appear on the pin-pad after the fare has been paid. Your passenger simply scans the QR code to get their e-receipt.
We pay you on Tuesdays and Fridays.
Daily payments are available for a fee of £1 a week.
IMPORTANT: Payments are typically in your account by midday but may take longer depending on your bank.
There are three ways to view your payments:
Fare + Tip | Fee |
---|---|
£5 and below | £0 |
Up to £100 | 3.75% + 20p |
£100 and over | £3.95 |
Remember, we guarantee that the tips you receive on your metered fares over a month will more than cover your processing fees. If they don’t, we’ll pay you the difference!
If you still have a problem, contact our team on 0208 885 8666.